Privacy Policy

Introduction

Marchant Research, LLC (“we”, “us”, or “our”) operates Learnspace, an online learning platform for kids. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

Information We Collect

We collect the following types of information:

• Account information — email address and display name provided during registration.
• Profile data — username, avatar preferences, house selection, and pet choices.
• Learning progress — course completions, lesson progress, quiz results, XP, and gold earned.
• Game activity — scores, session data, and statistics from chess, math, typing, and puzzle games.
• Pet data — pet species, names, care history, and evolution progress.
• Code submissions — code written by users during lessons and puzzle challenges.

How We Use Your Information

• To provide and maintain the Learnspace platform.
• To track learning progress and deliver a personalized experience.
• To adapt difficulty levels and recommend content based on performance.
• To improve and develop new features for the platform.
• To communicate important service updates.

Children’s Privacy

Learnspace is designed for children and young learners. We take children’s privacy seriously and are committed to complying with the Children’s Online Privacy Protection Act (COPPA).

• We require parental or guardian consent for users under 13.
• We do not knowingly collect more information from children than is necessary to provide the service.
• Parents and guardians may review, request deletion of, or refuse further collection of their child’s information by contacting us.
• We do not serve behavioral advertising to children.

Third-Party Services

We use trusted third-party services for authentication, data storage, and payment processing. We do not store credit card details directly. Each third-party provider operates under their own privacy policy governing how they handle data.

Cookies & Local Storage

We use cookies for authentication and session management. We also use browser local storage to save user preferences such as theme settings and sound preferences. These are essential for the platform to function and are not used for tracking or advertising purposes.

Data Retention & Deletion

We retain your data for as long as your account is active. If you wish to delete your account and all associated data, please contact us at the email below. We will process deletion requests within 30 days.

Data Security

We implement industry-standard security measures to protect your information. All data is transmitted over encrypted connections (HTTPS) and stored securely. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting a notice on the platform. Continued use of Learnspace after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at tim@marchantresearch.com.